Please read these terms carefully before using our platform
Effective Date: 10 May 2026 | Last Updated: 10 May 2026
SoleMart ("we", "us", "our", "SoleMart", or the "Platform") is a Business-to-Business (B2B) Software-as-a-Service (SaaS) platform that provides digital tools to footwear wholesalers and retailers operating in India. The platform is operated by SoleMart and is accessible at www.solemart.in.
By registering for, accessing, or using SoleMart in any capacity — whether as a Wholesaler or a Retailer — you ("User", "you", "your") acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy, which is incorporated herein by reference.
To use SoleMart, you must:
By using the Platform, you represent and warrant that you meet all of the above requirements. SoleMart reserves the right to refuse service to any person or entity at its sole discretion.
Wholesalers create accounts directly on the Platform. You are responsible for providing accurate, complete, and current registration information including your business name, GSTIN, address, and contact details.
Retailer accounts are created by Wholesalers on behalf of their retail partners. Wholesalers are solely responsible for the accuracy of retailer information, the credentials they share, and the retailers they onboard to the Platform.
SoleMart provides the following core services to Wholesalers:
Services are provided on an "as is" and "as available" basis. We reserve the right to modify, suspend, or discontinue any feature at any time with reasonable notice.
SoleMart offers the following subscription plans:
All paid subscription payments are processed through Razorpay, a third-party payment gateway. By making a payment, you also agree to Razorpay's terms of service. SoleMart does not store your payment card details.
If you exceed the limits of your current plan, the Platform will prevent further additions until you upgrade. Existing data will not be deleted.
SoleMart reserves the right to change subscription prices with at least 30 days' advance notice via email or in-app notification. Continued use after the effective date constitutes acceptance of the new pricing.
As a User of SoleMart, you agree to:
You must not use SoleMart to:
Violation of this section may result in immediate account suspension without refund and may expose you to civil or criminal liability.
Your use of SoleMart involves the collection and processing of business data. Please review our Privacy Policy for full details on how we collect, use, store, and protect your data.
You retain ownership of all data you input into SoleMart — including product information, retailer data, orders, and transaction records. By using the Platform, you grant SoleMart a limited, non-exclusive licence to store, process, and display your data solely for the purpose of providing the Services.
Each wholesaler's data is stored separately and is not accessible by other wholesalers on the Platform.
Upon account termination, we may retain your data for up to 90 days for backup and compliance purposes, after which it may be permanently deleted. We recommend exporting your data before closing your account.
As a Wholesaler, you are the data controller for your retailers' personal information. You are responsible for ensuring you have appropriate legal basis to collect and share retailer data with the Platform.
All intellectual property rights in and to the SoleMart Platform — including software, design, trademarks, logos, and documentation — are owned exclusively by SoleMart or its licensors.
You are granted a limited, non-exclusive, non-transferable, revocable licence to use the Platform solely for your internal business purposes during your active subscription period.
You may not copy, reproduce, modify, distribute, or create derivative works from any part of the Platform without our prior written consent.
The Platform is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including but not limited to:
SoleMart does not provide legal, accounting, or tax advice. Any GST-related features are provided as tools to assist your workflow, not as certified tax compliance solutions.
You agree to indemnify, defend, and hold harmless SoleMart, its founders, employees, officers, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in any way connected with:
SoleMart provides GST invoice generation as a convenience tool based on the Indian GST framework for footwear:
SoleMart integrates with the following third-party services:
SoleMart is not responsible for the availability, security, or policies of these third-party services. Your use of these services through SoleMart is also subject to their respective terms of service and privacy policies.
WhatsApp integration uses public deep links (wa.me) and does not involve any WhatsApp Business API agreements. SoleMart is not affiliated with or endorsed by WhatsApp or Meta.
You may stop using the Platform at any time. For paid accounts, contact us at hello@solemart.in to request account closure. Closing your account does not entitle you to a refund of any prepaid subscription fees.
SoleMart reserves the right to suspend or terminate your account immediately and without notice if:
Upon termination, your right to access the Platform ceases immediately. Sections 8 (Data), 9 (IP), 10 (Liability), 12 (Indemnification), and 16 (Governing Law) survive termination.
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
Any disputes arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation between the parties. If unresolved within 30 days, disputes shall be subject to the exclusive jurisdiction of the courts of [Your City], India.
Nothing in this section prevents SoleMart from seeking emergency injunctive or other equitable relief in any competent court.
SoleMart may update these Terms from time to time. When we make material changes, we will:
Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree, you must stop using the Platform.
For any questions, concerns, or grievances regarding these Terms, please contact:
We endeavour to respond to all queries within 3 business days.